Leadership & Service Design

If you own and manage your own business, who do you turn to for advice and business support? Who helps you discover your business problems, design your solutions, and refine your ideas?

Who helps you with your planning, and who keeps you accountable to your goals?

After 30 years working with and within some of Australia’s largest companies both here and overseas, we now work with organisations of all sizes, as mentors, coaches, consultants, sounding-boards, advisors, and advisory board chairs.

We’ll help you with your planning, and help you define, design, and deliver solutions to solve your business problems and set you up for greater sustained success (without needing us anymore!).

What we do

+ Advisory Work / Board Chair

+ Budget Design / Profit & Loss Analysis

+ Organisation Function Review & Redesign

+ Exit Strategy Development

+ Speaking / In Conversation / Leadership

How we do it – The 5Ds

Define – articulate the problems and the solutions

Discover – validate the problems to ensure they exist

Design – design solutions to solve/resolve the validated problems

Deliver – show you how to implement the solutions

Drive – support the solutions with advice and mentoring

Leadership called Leadership is not Leadership

Leadership called Leadership is not Leadership

Copyright © Charles Hardman 2025

For a LIMITED time, download your FREE copy of the ePub/eBook here

During my career, I’ve had the privilege of working with thousands of people all over the world, engaging with them and their thoughts on leadership, and how’d they’d describe effective leadership.

Remarkably, the feedback has been consistent across roles, organisations, industries, cultures, countries, and generations, and even though the workplace has changed significantly during these years, the descriptions of the principles and practices for effective leadership have not.

Leadership called Leadership is not Leadership is a book to support leaders all over the world. It condenses thousands of conversations into about nine thousand words to describe the nine principles and nine practices for effective leadership.

Leadership called Leadership is not Leadership can be purchased from your favourite retailer or etailer, and from Amazon AU, Amazon US, Amazon UK, Amazon DE, Angus & Robertson, Dymocks, Fish Pond, Readings, Booktopia, Barnes & Noble, BAM!, Powell’s Books, Walmart, AbeBooks, Waterstones, Blackwell’s, Browns Books, Hive, Foyles, Bookshop, and Kobo.

For all enquiries about the book, leadership, or speaking gigs, please contact me via LinkedIn.

Paperback ISBN 9781763571358 RRP A$24.95

eBook ISBN 9781763571365 RRP A$14.99

Goodreads | BookFinder | Amazon

Taking the Leader out of Leadership

Coming Soon …

Who we’ve worked with